Welcome to the Printarelle Letter Club FAQ.

Frequently Asked Questions (FAQ)

Here you will find answers to common questions about our monthly snail mail club, including what arrives each month, how the club works, shipping details, and subscription information. The Letter Club is a quiet, six-month experience built around paper, foil, and intentional pauses. Each envelope is designed to be used slowly, kept, written on, or shared, without pressure or expectation. If you do not find the answer you are looking for, please contact us at info@printarelle.com and we will be happy to help.

WHAT IS THE PRINTARELLE LETTER CLUB

The Printarelle Letter Club is a monthly snail mail experience created for people who value paper, quiet moments, and meaningful words.

Each month, you receive a carefully prepared envelope with foil and paper pieces designed to be kept, written on, or shared. The focus is slow use, emotional honesty, and tactile design.

This club runs in monthly editions and is produced in limited quantities.

WHAT ARRIVES EACH MONTH

Each monthly envelope includes:

  • One personal foil print for keeping
  • One open card intended for writing, giving, or keeping
  • One stamp-style sticker linked to the monthly theme
  • One loyalty card used across six months
  • Occasional small paper inserts for reflection

All items are printed on quality paper and packed by hand in Ireland.

Designs and inserts may vary slightly from month to month to suit the theme, but the overall structure of the club remains the same.

MONTHLY THEMES

Each month explores a single theme.
Themes are reflective and seasonal.
There are no repeated designs.

WHEN WILL I RECEIVE MY FIRST LETTER

All monthly mail is prepared and posted during the first week of each month.

If you join before the end of the current month, you will receive the following month’s edition.

Example

If you join in January, your first letter ships in early February.

WHERE IS PRINTARELLE BASED


Printarelle is based in Ireland.
All mail is printed and packed by the owner Natali.

DO YOU SHIP INTERNATIONALLY

Yes. International shipping is available. Delivery times vary by location.

Ireland
Delivery usually takes a few business days after dispatch.

International
Delivery typically takes between 10 and 30 business days.

WHAT IF MY MAIL ARRIVES DAMAGED OR DOES NOT ARRIVE

Every envelope is packed with care.

If your mail does not arrive within a reasonable timeframe or arrives damaged, please contact us and we will help resolve it.

ARE THE ITEMS THE SAME EACH MONTH

No.

Each month features a new theme, new wording, and new designs.

Nothing is repeated across months.

IS THIS A GIFT OPTION

You may gift a subscription to someone else by entering their delivery address at checkout. A short personal note may also be included in their first envelope.

HOW DOES THE SIX MONTH REWARD WORK

Each month you receive a stamp sticker for your loyalty card.

After six months, members receive a personalised foil print as a thank you for completing the club.

Details for the personalised print are collected at the end of the six months.

HOW DO I MANAGE OR CANCEL MY SUBSCRIPTION

Subscriptions are managed through the account area on the website.

From there you may update your address, payment details, or subscription status.

If you experience any issues, please contact us by email.

DO YOU OFFER RETURNS OR REFUNDS

Due to the nature of a monthly mail club, returns and refunds are not offered for change of mind.

If something is missing or damaged, please contact us so we can assist.