Foil Tickets FAQ

Frequently Asked Questions (FAQ) – Foil Tickets

Welcome to the Printarelle FAQ page! Here, you’ll find answers to common questions about our premium foil tickets to make your shopping experience seamless. Whether you're looking for customization options, details on materials, or information on shipping and delivery, we’ve got you covered. At Printarelle, we are committed to providing exceptional quality and service, ensuring that your foil tickets are crafted to perfection. Explore our FAQs to get all the details you need! If you did not find answer to your question please contact us at info@printarelle.com.

What are foil tickets?

Foil tickets are premium, high-quality printed tickets that feature a stunning metallic foil finish. They are perfect for commemorating special events, personalizing gift experiences, and creating unique keepsakes. The foil detailing adds an elegant, professional touch, making them ideal for birthdays, anniversaries, concerts, theater experiences, and more. Unlike regular printed tickets, our foil tickets have a reflective metallic shine that enhances their luxurious appeal.

Are the foil colors resistant to fading or peeling over time?

Our foil printing process ensures high-quality durability, and the foil colors will not fade or peel under normal conditions. However, to preserve the pristine look of your ticket, we recommend handling it with care and avoiding prolonged exposure to moisture or direct sunlight.

Do metallic and holographic foils look different in various lighting conditions?

Yes. Metallic and holographic foils react to light in different ways.

Metallic foils show a smooth reflective shine. You see stronger highlights under direct light and softer shine in low light.

Holographic foils shift colours as you move the ticket. You see changes in tone under sunlight, warm bulbs, and cool LEDs.

• Both finishes reflect light, but holographic always shows colour movement, while metallic stays one solid tone.

What materials do you use for foil tickets?

Our foil tickets are made using high-quality 300gsm cardstock, which is thick and durable, giving them a premium feel.

The design is then foiled using a metallic foil process, creating a striking reflective effect. Unlike standard paper tickets, these have a smooth and luxurious texture with an eye-catching metallic shine that enhances their overall appearance.

How long does it take to process my order?

Our standard processing time for foil tickets is 3-5 business days before they are shipped. Since each ticket is custom-made, we take extra care to ensure high-quality results.

If you need your order sooner, rush processing may be available for an additional fee. Please reach out before placing your order to confirm availability.

Shipping times depend on your location. If you chose shipping with tracking you’ll receive tracking details once your order is dispatched.

How do I choose the best foil color if I’m unsure which one to pick?

If you're unsure which foil color to choose, consider the recipient’s preferences and the overall theme of your gift. Classic metallic foils like Gold and Silver are always a safe choice for an elegant look. If you want a bold or unique effect, holographic and sparkle foils add extra flair. Feel free to contact us for recommendations based on your specific needs!

What size are the foil tickets?

Our standard foil ticket size is DL 9.9cm x 21cm / 3.9"x8.3", providing a sleek and professional look. This size is ideal for event tickets, gift experiences, and special occasions, fitting well in envelopes and presentation boxes.

Custom sizes may be available upon request. If you need a specific dimension, don't hesitate to get in touch with us before ordering.

How are the foil tickets packaged?

Each foil ticket is carefully packaged to ensure protection during transit.

Standard orders come in a kraft envelope to keep the ticket safe and presentable. We also offer envelopes in different colors, including blue, purple, red, black, and more.

If you're purchasing the ticket as a gift, we offer premium packaging options at product page, including decorative gift boxes and luxury envelopes with ribbons.

Do you ship internationally?

Shipping Information

Yes, we ship worldwide! Shipping times vary based on your location:

  • Domestic (Ireland & UK) – Typically 3-5 business days after dispatch.
  • Europe – Estimated 5-10 business days depending on customs processing.
  • USA & International – Typically 7-21 business days, but can take longer during peak periods.

We provide tracking if you pick tracking at checkout orders, so you can monitor the status of your delivery. For standard shipping tracking is not available

What if there’s an issue with my order?

Customer satisfaction is our priority. If there is an issue with your order, please reach out within 48 hours of receiving it.

If there is a mistake on our end (e.g., wrong personalization, incorrect foil color), we will offer a replacement or refund depending on the issue.

Due to the custom nature of foil tickets, we do not accept returns unless there is a defect or error in production.

If your order was damaged in transit, please provide clear photos, and we will work on a solution for you.

We highly recommend reviewing all customization details before placing an order to ensure accuracy.

Foil Tickets FAQ

Colors and Foil Information

Explore our FAQs to get all the details you need! If you did not find answer to your question please contact us at info@printarelle.com.

What foil colors are available?

We offer a wide range of foil colors to suit different styles, events, and preferences. Below is the full selection of foil colors available:

Metallic Foils

  • Gold
  • Silver
  • Rose Gold
  • Bronze
  • Teal
  • Green
  • Dark Blue
  • Red
  • Purple
  • Light Purple
  • Light Pink

Holographic & Special Effect Foils

  • Holographic Gold
  • Holographic Silver
  • Broken Gold
  • Broken Glass Rainbow
  • Gold Bubbles Hologram
  • Black Bubbles Hologram
  • Green Bubbles Hologram
  • Blue Stars Hologram

Sparkle & Glitter Foils

  • Silver Sparkle
  • Red Sparkle
  • Purple Sparkle
  • Light Pink Sparkle
  • Gold Glitter

Each foil option creates a unique effect, from smooth and elegant metallics to eye-catching holographic and glitter finishes. If you’re unsure which foil to choose, feel free to contact us for recommendations based on your design.

Can I choose a different foil color for each ticket in my order?

Each ticket is handcrafted individually, so you can select a different foil color for each ticket if you're ordering multiple. Just make sure to specify your preferences when placing your order.

How does the foil color affect the overall design of the ticket?

The foil color determines how the text and design elements appear against the background of the ticket. Lighter foils like Silver and Gold create an elegant, timeless look, while bold colors such as Red, Purple, or Green make a striking statement. Holographic and sparkle foils add a shimmering effect, making them ideal for special occasions.

Are there any foil colors that stand out best on darker backgrounds?

Lighter foils such as Silver, Holographic Silver, and Gold tend to stand out best on darker backgrounds, ensuring maximum readability. If you prefer a more dramatic contrast, options like Broken Gold, Silver Sparkle, or Gold Glitter can add extra dimension.

Can I request a foil color that is not listed?

At the moment, we only offer the foil colors shown in our selection. However, we are always looking to expand our range. If you have a specific request, feel free to reach out, and we’ll let you know if we can accommodate it in the future.

Does the foil color affect the durability of the ticket?

No, the foil color does not impact the durability of the ticket. All our tickets are printed on high-quality cardstock and finished with a professional foil process to ensure a long-lasting and premium appearance.

Are holographic and sparkle foils more expensive than standard foils?

No, all foil colors, including holographic and sparkle options, are available at the same price. This allows you to choose the color that best matches your vision without any extra cost.

Can I mix multiple foil colors on a single ticket?

Our process allows for one foil color per ticket to maintain a clean and polished look. If you’d like multiple colors incorporated, we recommend ordering a variety of tickets with different foils.

Will the foil color look exactly like the images provided?

We do our best to accurately showcase our foil colors in product images, but slight variations can occur due to lighting, monitor settings, and the natural reflective properties of foil. If you’re unsure, we recommend choosing classic options like Gold or Silver, as they are the most universally consistent.

Can I see a digital proof with my selected foil color before printing?

Yes! If requested and the customer chooses to receive an email proof, we can provide a digital proof for approval before production. This allows you to review your design, ensure accuracy, and request changes if needed.

Proofs typically add 1-2 days to the processing time. Once you approve the proof, we begin the foiling and printing process immediately.