Personalised Irish Flag Shadow Box Frame - Handmade in Ireland

Available Sizes:

• 13x18cm and 16x16cm — Compact size perfect for desks, shelves, or smaller wall spaces
• 25x25cm 20x24cm — Statement size ideal for feature walls and larger displays

Frame Construction:

• Black wooden frame with elegant finish
• Fibreboard backing with paper foil accents
• Polystyrene plastic front protection
• Sawtooth hanger included for easy wall mounting
• Can also be displayed on tabletops or shelves

Premium Quality Materials:

• Paper Flowers: Each flower is individually hand-rolled using premium 160-180 gsm quality cardstock for durability and beautiful texture
• Passe-partout: High-quality paper matting
• Frame/Inside frame: Fibreboard with paper foil detailing
• Front Protection: Clear polystyrene plastic
• Foil Options: Choose from gold, silver, rose gold, or holographic finishes
• Butterflies & Leaves: Glitter and foil cardstock accents

All materials are carefully selected for longevity and visual impact.

Caring for Your Shadow Box:

• Cleaning: Use a soft, dry duster to gently remove dust from the frame and glass. Avoid water or cleaning sprays.
• Display: Keep away from direct sunlight to prevent fading of paper and foil elements over time.
• Handling: Handle with care as the 3D paper flowers are delicate handcrafted elements.
• Storage: If not on display, store in a cool, dry place to preserve material quality.

With proper care, your handmade shadow box will remain a cherished keepsake for years to come.

Shipping Information

At Printarelle, we ensure fast and reliable shipping so your order arrives on time. Below is an overview of our shipping process and options.

Estimated Delivery Times

Shipping times vary based on location and seasonal demand. Estimated delivery times are:

• Ireland: 2-5 business days (Standard), 1-3 business days (Registered)
• EU & UK: 5-7 business days (Standard), 3-5 business days (Registered)
• International: 7-21 business days (Standard), 5-10 business days (Registered)

Shipping Options

We offer two shipping methods to suit your needs:

• Standard Shipping: An affordable option but does not include tracking.
• Registered Mail: Includes a tracking number for peace of mind.
• International Shipping: Delivery times vary depending on the destination, and customs fees may apply.

Processing & Dispatch

• Orders are processed within 1-2 business days (excluding weekends and holidays).
• You will receive a dispatch notification once your order has been shipped.

Important Information

• All delivery times are estimates and may be affected by customs, local postal services, or unforeseen delays.
• If your order hasn’t arrived within the estimated timeframe, check with your local post office before contacting us.
• For damaged items, please email us within 14 days of receipt with photos at info@printarelle.com.

For the latest updates or more details, visit our Shipping and Delivery page.

Returns, Exchanges & Refunds

We want you to be completely satisfied with your purchase. If you experience any issues with your order, please review our return, exchange, and refund policy below.

Returns & Exchanges

• As our products are custom-made and personalized, we generally do not accept returns or exchanges unless the item is damaged or defective.
• If you receive a damaged or incorrect item, please contact us within 14 days of receiving your order.
• To process an exchange, we may request photos of the item and packaging to assess the issue.

Refunds

• Refunds are only issued for items that are damaged, defective, or incorrect due to our error.
• We do not offer refunds for buyer errors, such as incorrect personalization details or address mistakes. Please double-check all information before placing your order.
• Refunds will be processed once the issue has been confirmed. Processing times may vary depending on your payment provider.

How to Request a Return or Refund

• Email info@printarelle.com within 14 days of receiving your order with your order number and a clear description of the issue.
• Include photos showing any damage, misprint, or incorrect item.
• We will assess your request and provide further instructions.

Important Notes

• Custom and Personalized Items: Due to the nature of our products, we do not accept returns for change of mind.
• Lost or Delayed Packages: We are not responsible for postal delays, but if your order hasn’t arrived within the expected timeframe, please reach out.
• Incorrect Shipping Address: If an order is returned to us due to an incorrect address, reshipping fees will apply.

For more details, please visit our Shipping & Delivery page.

If you have any questions about our return, exchange, or refund policy, feel free to reach out to us. We’re happy to help!

Safety & Care Instructions – Shadow Box Frame (Paper Floral & Foil Design)

This shadow box frame is designed for decorative use only. It contains layered paper elements and metallic foil components.
Handle with care. Keep out of reach of children under 3 years due to small decorative parts that may present a choking hazard.

Handling

• Handle with clean, dry hands to prevent marks on the glass or frame surface.
• Avoid pressing on the front glass panel.
• Do not bend, shake, or drop the frame, as internal layered elements may shift or become damaged.

Placement & Usage

• For indoor use only.
• Keep away from direct sunlight, excessive heat, humidity, or open flames. Prolonged exposure may cause fading, warping, or adhesive weakening.
• Place on a stable, flat surface or securely mount according to the frame manufacturer’s instructions.

Cleaning

• Clean glass gently using a soft, dry or slightly damp microfiber cloth.
• Do not use abrasive cleaners, solvents, or excessive moisture.
• Do not open the frame unless required for maintenance.

Storage

• Store upright in a cool, dry place.
• Avoid stacking heavy objects on top of the frame.

GPSR Compliance Statement

This product complies with the General Product Safety Regulation (EU) 2023/988.

Manufacturer & Responsible Person

Dexpixel Ltd / Printarelle

6 Fern Road, Sandyford Business Park

Dublin 18, D18FP98

Ireland

Email: info@printarelle.com

Quality Checks & Support

All shadow box frames undergo safety and quality checks before dispatch. Products are securely packaged to ensure safe delivery.
A documented risk assessment has been completed to ensure product safety, quality, and usability. For assistance, product information,
or recall enquiries, please contact info@printarelle.com.